Transcend Elite User’s Manual (Windows / Mac)

1. Supported Products

2. System Requirements

Notice: You must have Administrator privileges to run Transcend Elite.

3. Getting Started

Please download the Transcend Elite software from the Transcend website:

https://www.transcend-info.com/support/software/transcend-elite

Windows

Installing Transcend Elite on Windows

  1. Double-click the .exe setup file to begin the installation process.

  2. Select a language and click “OK”.

  3. Click “Next” to continue.

  4. Please read the Transcend EULA agreement carefully. When you are done, click “I accept the agreement” to continue, or decline to cancel installation. If you decline, you will not be able to complete the installation process.

  5. Select a destination folder, or use the default path Transcend\TranscendElite。

  6. You can create a shortcut on the desktop, or review the setup information. Click “Install” to begin installing.

  7. Wait for the installation process to complete.

  8. Please wait for Transcend Elite installation to complete.

  9. Click “Launch Transcend Elite” if you want to run Transcend Elite immediately. Click “Finish” to close the application.

Running Transcend Elite on Windows

  1. Please connect your StoreJet external hard drive / JetFlash USB flash drive / Transcend portable SSD to the computer.

  2. Launch the Transcend Elite application. Your drive information and available space will be displayed.

Mac

Select the version of Elite that's right for you Mac :

Check which chip your Mac has

  1. From the Apple menu in the corner of your screen. Select About This Mac

  2. In the Overview tab, look for Processor or Chip

  3. Check if it says Intel or Apple M1

Installing and running Transcend Elite on macOS

  1. Double-click the DMG file to begin the installation process.

  2. Drag the Transcend Elite icon to Applications folder

  3. Connecting your StoreJet external hard drive / JetFlash USB flash drive / Transcend portable SSD to the computer.

  4. Launch the Transcend Elite application. Your drive information and available space will be displayed.

4. Backup

Creating a New Backup Task

  1. Go to “Backup” in the main menu.

  2. To create a new backup, click “New Task”.

  3. Name your backup task. In “Advanced”, you can make further configurations, such as setting a backup schedule.

  4. Select the backup source folders or source files. Folders and files selected will appear on the list. If any file is located in a folder selected, only the folder will be listed.

  5. Congratulations on successfully creating your first a backup task! All backup tasks that you create will appear on the top of the Backup Task window, and details about each task will appear at the bottom.

Advanced options

Exception List

File Value
Ext *.tmp
Ext *.ds_store
Ext *.temp
EndWith ~desktop.ini
EndWith ~hiberfil.sys
EndWith ~pagefile.sys
EndWith ~thumbs.db
EndWith ~swapfile.sys
EndWith ~NTUSER.DAT
EndWith ~ntuser.dat.LOG1
EndWith ~ntuser.dat.LOG2
NameContain [Root]\Windows
NameContain $recycle.bin
NameContain \AppData\Roaming\Microsoft\Windows
NameContain \Microsoft\Diagnosis|
NameContain [Root]\ProgramData\Microsoft\Windows\Caches
NameContain config.msi
NameContain MSOCache
NameContain ntuser.dat
NameContain ntuser.ini
NameContain RecycleBin
NameContain recycler
NameContain [Root]\Drivers
NameContain [Root]\Temp
NameContain System Volume Information
NameContain [Root]\Documents and Settings

5. One Touch Backup

Supported Devices

Notice: One Touch Backup only works with the Transcend StoreJet external hard drives or portable SSDs that feature a One Touch Auto-Backup button. Supported models are as follows:

*Note: Transcend 2.5" SATA III SSD and Elite software is required for this feature.

Enabling One Touch Backup

  1. Step1. Please select your One-Touch Backup device first.

  2. Step2. Please create a Backup task. / Please select your One-Touch Backup task.

  3. Step3. Please press the One-Touch Backup button

  4. You’re all set. In the future, when you need to back up, one single tap on the button will signal Elite to start backing up data immediately.

Note: “One Touch Backup” only works when Elite is running.

6. Restoring Data

Restore files from a backup task.

Restore Files

  1. Select “Restore” from the main menu.

  2. Select a backup task to restore and click the “Restore” button. If your backup is encrypted, you need to enter the password in order to restore data.

  3. Click the “Restore” button to start.

7. Data Encryption / Data Decryption

Aside from the regular Backup function, Transcend Elite also supports the powerful AES 256-bit Encryption algorithm to offer quick and easy file protection.

Data Encryption

  1. Go to “Encryption” in the main menu.

  2. Select the file(s) you want to protect and click “Encrypt”.

  3. Enter a password for your file(s) and re-enter the password to confirm encryption. Files encrypted will have a filename extension “enc”. For example, if the original file name is “MyDiary”, encrypted file name will be “MyDiary.enc”.

    If you ever forget your password, you won't be able to access data stored on your drive. Please note down or remember the password carefully.

Data Decryption

  1. Go to “Decrypt” in the main menu.

  2. Choose the file(s) you want to decrypt. (The file name is .enc)

  3. Enter the password used at the time of encryption.

8. Cloud Backup( Google Drive / Dropbox / iCloud / OneDrive )

Transcend Elite allows users to back up their Google Drive/Dropbox/iCloud/OneDrive to a local storage.

Google Drive Backup

  1. Click GoogleDrive > Login > Enter Google account and password > Login > Click Agree to access your Google account.

  2. Select the backup source path from the cloud storage and a local backup destination path.

  3. Click Start to start backing up your Google Drive files.

Dropbox Backup

  1. Click Dropbox > Login > Enter Dropbox account and password > Login > Click Agree to access your Dropbox account.

  2. Select the backup source path from the cloud storage and a local backup destination path.

  3. Click Start to start backing up your Dropbox files.

iCloud Backup (Windows)

  1. Click iCloud > Enter iCloud account and password > Login.

  2. If you enable Two-step verification, enter the verification code from your iPhone/iPad or SMS.

  3. Select the backup source path from the cloud storage and a local backup destination path.

  4. Click Backup to start backing up your iCloud files.

OneDrive Backup

  1. Click OneDrive > Login > Enter OneDrive account and password > Login > Click Agree to access your OneDrive account.

  2. Select the backup source path from the cloud storage and a local backup destination path.

  3. Click Start to start backing up your OneDrive files.

9. Lock and Unlock the Drive (For Transcend ESD portable SSDs / StoreJet)(For Windows / Android)

Specifically designed for Transcend’s selected portable SSD models, Transcend Elite features the Security function to better protect sensitive data stored on the solid-state drive.

Supported Devices

Note: This feature only works with the following Transcend portable SSDs/StoreJet.(Does not support USB2.0 interface)

Locking the Drive

  1. Go to "Disk Lock" in the main menu.

  2. Select the disk you would like to lock.

  3. Enter a password combination that consists of 4-16 characters without space. Re-enter the password to confirm.

  4. Click “Lock” to complete.

Caution: Transcend will not record your password. You are encouraged to note down or remember the password carefully.

Please be aware that if you ever forget your password, you won't be able to access data stored on your drive.

Though you may disable “Disk Lock” with “Security Erase Tool” in order to use this device again, please note that doing so will permenantly remove all data from the device.

In no event shall Transcend be liable for any unavailable data or erased data deriving from the above-mentioned circumstances.

Unlocking the Drive

  1. Select the drive you have previously locked.

  2. Enter your password. Then click “Unlock Disk”.

Lock/Unlock with Google authentication

  1. If you have a Google account, logging in to bind your password can avoid being locked out when you forget the password.

  2. The disk will be locked after binding the password.

  3. You can log in Google account to unlock the disk.

  4. Logging in your Google account to unbind the password will also remove the device password.

If You Forget Your Password

If you ever forget your password, please use the Security Erase Tool to clear your disk and its password. Download Security Erase Tool from Transcend’s website at: https://tw.transcend-info.com/Software/1916

Caution: Security Erase Tool will also delete all files from the drive. This software only works with the Transcend ESD220/230/240/250/260/270/300/310/350/370/380 portable SSDs that had been password protected / StoreJet 25M/25H/25A/25C3/35T3.

  1. Read the instructions carefully. Clicking “I agree” means you accept that all data will be cleared from your drive.

  2. Click “Erase”. All data stored on the drive and the password will be cleared.

  3. Please eject your device after the process is complete.

10. Using One-Time-Password

This feature supports Transcend's ESD series products and can assist in unlocking if you forget your password.

Supported Devices

Binding Device via Email

  1. Enter an email address that can receive emails. This email will be used for sign-up, and the system will send a verification email to this address.

  2. Go to your email inbox to retrieve the sign-up email, which contains a 6-digit one-time password.

  3. Enter the one-time password on the screen to complete the sign-up.

  4. After completing the sign-up, you will receive a success confirmation email.

Unlock Using One-Time Password

Note: This feature requires email sign-up at the time of locking.

  1. On the unlock screen, select "Forgot Password." The system will send a verification email to the email address used during sign-up.

  2. Go to your email inbox to retrieve the verification email, which contains a 6-digit one-time password.

  3. Enter the one-time password on the screen to complete the unlock.

Remove Email Binding

Note：This function requires authentication with a password to execute.

  1. Check 'Remove Password' on the unlock screen.

  2. On the screen, enter the password and press Unlock. The password will be removed, and the email binding will be released.

11. Settings

To change a language or manage other software settings, click “Settings” on the top right corner.

Settings
Language Select a language from the drop-down menu. This will change Elite’s user interface language.
Minimize on startup This option will allow Elite to run in the background when you open the program instead of popping up. We recommend keeping Elite running so that it can perform scheduled backup tasks.
Show event log You can see your Transcend Elite activity records in the event log.
Reset to default This option will erase all the backup tasks you created and reset Transcend Elite to its default settings.

12. FAQs

More Help

If you cannot find the answer to your problem in this manual and are having difficulty with Transcend Elite software or Transcend’s StoreJet hard drives, JetFlash USB flash drives and StoreJet portable SSDs, please visit our Tech Support website at http://www.transcend-info.com/Support/contact_form

12. Privacy Policy